Returns
You can return your order if it is damaged in transit for an exchange only. We will cover all shipping and handling costs for valid returns of item that, in our sole discretion, are damaged, defective, or otherwise non-conforming upon delivery to you. You will be responsible for all shipping and handling costs for returns of art that are not, in our sole discretion, defective, damaged, or otherwise non-conforming.
Cancellations
The shop accepts order cancellations 12 hours. Buyer is responsible for making requests within this timeframe.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, you can call us at 240-813-4618 or send us an email at mail@ethiogiftshop.com.
You can send your item to:
Ethiogiftshop
P.O.Box 82
Boyds, MD 20841